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HOW WE
WORK - THE SEARCH PROCESS
We are committed to
bringing best practice and international
standards to executive search in India. Our
search process, and the standards, procedures
and ethical practices we maintain are central to
this.
Although every client assignment is unique and
our approach is tailored accordingly, the
following is our standard method of working and
the process we go through to ensure an efficient
and thorough completion.
1. Understanding the
Client and the Brief
We spend
considerable time at the outset of any
assignment understanding our client's business,
the background that led to a search being
commissioned and the expectations they have for
the person they are recruiting. From these
discussions we write a letter of engagement
which clarifies our understanding of the
situation, the position and its responsibilities
and the background the new incumbent will need.
This letter will also include an estimated time
schedule and our terms of working.
After the formal
authorization to proceed we define a detailed
position specification which will be used as the
basis for discussion with suitable sources and
candidates. The specification will cover
background on the client company, the role and
its responsibilities, reporting structure,
targets - both quantitative and qualitative and
the qualifications we are looking for in the
successful candidate.
2.
Research
We tackle our
research in two main ways. The primary research
is carried out by talking to people in the
market, our sources and contacts. The secondary
line of research is by using on-line resources,
directories, databases and previous work.
Searches have the highest chance of succeeding
when the research is done quickly yet
thoroughly.
Through our primary research we
begin to take informal references on candidates
which we will use in our assessment of them.
Formal references will be taken at a later
stage.
The objective of
the research is to have a clear picture of the
best qualified individuals in the market so as
to produce a 'longlist' of candidates, showing
their career history, initial references and
achievements. This list is used to produce a
target list of candidates we will approach.
3.
Approach Calls & Interviews
After reviewing
the results of our research with the client and
agreeing on the target candidates we approach
the individuals to discuss the role, assess
their initial suitability and complete our
understanding of their background. We hold face
to face interviews with those candidates who are
most qualified for the position. Our interviews
are always thorough and are normally conducted
by two of our consultants to cross check our
results. Our interviews are structured to assess
competencies that are most crucial to the
position we are recruiting, for such as depth of
management experience, turnaround situations or
sales ability.
4.
Submission of Shortlist & Written Reports
Based on our
interviews we then submit detailed candidate
reports which provide a career summary and CV,
as well as our assessment of the candidate's
suitability for the role. Our assessment focuses
on each candidate's strengths and weaknesses
relative to the original position specification,
as well as their personal motivations to move,
their compensation, both current and
anticipated, and any other issues that are
pertinent to attracting them to this position.
Preliminary
reference checks focused on leadership and
management style, achievements, career history,
ethics and attitude, are taken and will be
included in our report.
5. Client
Interviews
After the client
has reviewed our written reports we arrange for
meetings with the short listed candidates. Prior
to these meetings we make sure all the
candidates are fully briefed on the organization
and the role and clarify any final questions
they may have. We arrange all meetings between
the two parties and provide feedback as
appropriate to both sides.
6.
Closing
After the client
has agreed on the candidate who is the most
accurate fit for the position we conduct
comprehensive reference checks. Referees include
bosses, subordinates, clients and peers. On
taking satisfactory references we will work
closely with the client to structure an offer to
attract the preferred candidate and act as the
negotiating buffer between the two parties. At
all times we put the interest of our client
first. Our primary goal is to ensure we hire the
best qualified person in the market for our
client, and that the successful candidate enjoys
a challenging and long term career with them.
7. Follow
Up
After the
completion of an assignment we stay in close
contact for a period of a few months with both
the client and the successful candidate to
ensure a smooth transition into the new job.
This will often involve helping the successful
candidate through the resignation process, and
liaison with the client for an assessment of the
candidate's performance and our own processes,
so as to fine-tune our approach for our next
assignments together.
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